Tag Archives: customer

TourReview transforms trips and activities comments from customers administration with launch of Assessment Collector

TourReview transforms tours and activities customer feedback management with launch of Review Collector

  This innovative device is poised to transform the way tour operators gather, process, and evaluate client feedback, further cementing TourReview’s commitment to prioritizing customers’ voices as their primary key performance indicator. As part of ongoing efforts to stay ahead of the curve in the ever-evolving travel sector, TourReview has further refined its Evaluation Collector […]

Digitalisation vs the individual touch: discovering the right stability for excellent customer experiences

Digitalisation vs the human touch: Finding the right balance for exceptional customer experiences

The post Digitalisation vs the real human touch: discovering the right stability for exceptional consumer experiences appeared first on TD (Travel regular Media) Brand TD. Relating to brand-new data, 1 / 2 of adults who possess made use of AI chatbots used it during customer support interactions. But they are bots really the touchpoint we […]

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